Visiting Rituals

Each of them is different, but they all share commitment, a sense of teamwork and responsibility for the people with whom they create a workplace together. Behind each position lies a personal story, and sometimes also a path that was initially difficult to expect. For some, Rituals means the next stages of professional development, for others — a chance to acquire new competencies or experience that opens the door to a completely different department. The common denominator is not only the daily responsibilities, but also the support and relationships that help you get through the next professional challenges.

Michał Raczyński, Store Manager at Rituals 

Jobs Door: You mentioned that this year's holiday season will be your fifth at Rituals. Which of the holidays have you remembered the most? What challenges await you this year? 

Michael: I remember the third Christmas season the most, because it was the first time I worked then as a deputy store manager. I was no longer a Christmas Helper or a regular salesman — I had much more responsibility and was directly involved in organizing the team's work. It was a completely new experience for me and a kind of breakthrough. 

My path at Rituals has grown year by year. I spent the first Christmas as a Christmas Helper, during the second I already worked as a regular salesman, in the third season I became a deputy manager, and in the fourth I took the position of Store Manager. The beautiful thing is that each successive year can bring a new opportunity for development and open the next stage of the professional path. 

This season will be special for me in this regard. I already feel confident enough in my role that instead of focusing on the news and challenges of changing positions, I can focus primarily on the team and customers. 

The support we receive from Area Managers and office structures is also of great importance. Thanks to him, the festive period, although very intense, does not have to be associated with excessive stress. Additional employee support during this time allows you to better distribute responsibilities, reduce team overload and make new employees familiar with the brand, and people who work with us on a daily basis experience this period in more comfortable conditions. 

That's why I think Rituals is a unique place to work. Caring for the well-being of employees does not end with declarations — it translates into concrete actions, from additional support of teams during the holiday season to appreciating the people who join us. Thanks to this, Rituals remains a magical place to work not only during the holiday season, but also after it ends. 

The following Christmas seasons are not only a period of increased work for Michael, but also the next stages of his professional path. The history of his promotion shows how the scope of duties and responsibilities change as the employee gains experience and takes on new challenges. The fact that success is not always measured solely by individual promotion is also a reminder of this year's distinction from the Rituals team.

Kinga Karwańska, from Christmas Helper to Store Manager  

Jobs Door: Congratulations on winning this year's Best Shop Team Award! What does this distinction mean to you?  

Gloves: This year's Best Shop Team award is a distinction both for me and for the whole team. The most important thing for us is the atmosphere and this award shows that we really make a great team. This is the result of a whole year of hard work. 

The Best Shop Team Award is more than a recognition for working together — it is also a confirmation that a good atmosphere and mutual support matter. Behind the success of the team are the daily relationships, cooperation and commitment of each person. It is people who create an environment in which it is easier not only to achieve goals, but also to develop professionally.

David Murga, Rituals Advisor 

Jobs Door: How long have you been with Rituals and which of the experience gained in being a Christmas Helper helps you in your role as Rituals Advisor today? 

David: I have been working at Rituals since last November. I started as a Christmas Helper, an employee supporting the team during the intense pre-Christmas period. This experience taught me, above all, to be open to people and to be patient. At this time, self-confidence and the ability to approach each client with a smile are also particularly important. 

Initially, I wanted to work as a Rituals Advisor, however, during the interview I learned that there were no vacancies for this position. The offer to work as a Christmas Helper was therefore a pleasant surprise for me and an opportunity to gain experience. Over time, there was an opportunity to further develop and take up the position of Rituals Advisor. 

David's story shows that seasonal work can become the beginning of a longer professional adventure. The pre-Christmas period is an opportunity to get to know the brand, learn how to work with customers and test yourself in a dynamic environment. If the experience gained comes with commitment and openness to new opportunities, the first role can become the beginning of the next stage of your career.

Lyudmila Szymik, Store Manager 

Jobs Door: List the 3 most important aspects of your job at Rituals as a Store Manager. What is the greatest challenge and what is the greatest pleasure? 

Lyudmila: The biggest challenge in my job is efficient organization and quick response to changing realities. The greatest value, however, is the people and the energy they give me. The support I receive at every stage of my work and from every person I have the opportunity to work with is also very important to me. From the very beginning, I felt I could count on them. 

Efficient organization, quick response to changes and concern for the team are elements that complement each other in managerial work. Responsibility for the store means not only taking care of the execution of daily tasks, but also building relationships and providing support to employees. It is in this combination of requirements and cooperation that Lyudmila finds one of the greatest values of her work.

Patrycja Sobolewska, Recruitment Intern at Rituals 

Jobs Door: How did you come to Rituals and what does your current role in the company entail? 

Patricia: I have been involved with Rituals since December, when I started working as a Christmas Helper. Now the next stage of development has opened up for me — since Monday I have been working as a Recruitment Intern in the office, where I am currently undergoing onboarding and getting to know new responsibilities. 

I've wanted to grow in HR for a long time. When I saw the opportunity to apply for an office internship on the Rituals career website, I decided to give it a try. I got a recommendation from my Area Manager, I took part in an interview and I managed to get into this position. 

In my new role, I will support recruitment processes, work with the new recruitment system and handle the ticketing system. This is an opportunity for me to gain experience in an area that interests me for a long time, and to get to know the company from a completely different perspective. 

Sometimes professional scenarios turn out differently than we initially assume. Patrycja started working at Rituals as a Christmas Helper but seasonal employment became an opportunity for her to take another step — this time towards HR. Its history shows that it is worth looking for opportunities for development also within the organization, especially when you can combine knowledge of the company with your own interests and ambitions.

Different roads, a common team 

Meetings with Rituals staff showed us that there are different experiences, ambitions and personal stories behind everyday work in the store and in the office. Some grow as they progress through the next career ladder, others find their chance in new areas, and teams celebrate the results of a year's work together. They are united by the belief that behind a good workplace there are not only opportunities for development, but above all people, mutual support and the feeling that together they create something of value.